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Corporate Researchers Conference 2023: making McDonald’s famous for chicken

Corporate Researchers Conference 2023: making McDonald’s famous for chicken

About the session

McDonald’s is proactively seeking new approaches to menu innovation to develop the latest generation of iconic menu items. Michelle Gansle VP, Global Insights & Analytics at McDonald’s and Michael Edwards, CGO & Cofounder at Dig Insights shared how they leveraged a fundamentally new research approach to support agile innovation, to test ideas in ways that speaks the language of the customer and to deliver insights that speak the language of the business.

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Food delivery: what the future looks like

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The pandemic drove massive increases in the adoption of food and grocery delivery and meal kit services, forcing us to think differently about how and where we purchase food. But, as we wade through a post-lockdown world, will consumers keep having food delivered at the same rate?