Quirks New York 2023: “so, is that a good score?”: a Hershey’s and Dig Insights case study

Sure, isolation was a way of life for a while. But concept testing in isolation isn’t the way of life at Kraft Heinz, because it doesn’t reflect the actual shopper experience, which is inherently competitive.

Kraft’s Consumer Insights team wanted a quick, agile, and trustworthy way to understand the potential of a brand new product. In order to make sure these results were useful, they needed to be able to gauge the concept’s potential in relation to the rest of the competition. Enter, Concept Assess.

The team at Dig worked with Marat Fleytlikh to test their product concept in an entirely new way, leveraging the Concept Assess methodology that’s baked into our Upsiide platform.

Mike Pecoraro, Director of Insights at Dig, joined Marat at Kraft Heinz to discuss about why Concept Assess was so valuable for their team.