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Make Trends Actionable: Diving Into Ebco’s Framework

Make Trends Actionable: Diving Into Ebco’s Framework

Events / It’s time to turn your trends & foresight work into actionable results.   Trends research is often the buzziest thing circulating around an organization. But why does it so often end up on a virtual shelf or hidden in a downloads folder, with no real...

Decision-Centricity: Understanding the Consumer Say-Do Gap

Decision-Centricity: Understanding the Consumer Say-Do Gap

Reports /Our everyday life is filled with thousands of decisions. Whether it’s choosing what to buy at the grocery store for dinner or deciding what you want to wear for the day. Consumer brands have traditionally centered what the customer says they want when picking...

How to get more out of Upsiide

How to get more out of Upsiide

Events /Agile consumer research isn't always easy. How early you test ideas, how often you iterate throughout the process, and the tools you use can impact the outputs of your research. This session is designed for people that want to upskill their Upsiide game. Tune...

The Dig Party 2022

The Dig Party 2022

In 2022, we hosted our annual Dig party, for our friends in the industry and our clients, right here in Toronto.

Dig In: how research informs the customer journey

Dig In: how research informs the customer journey

Erin Cohen, Director, Consumer Insights at Tim Hortons, discusses the back-to-basics approach she’s spearheading at Tim Hortons, how consumers’ routines changed because of the pandemic, and how foundational research informs the customer journey.